Question 1

Why is local storage safer than cloud subscriptions like Ring or Nest?

Accepted Answer

Cloud subscriptions upload your private household feeds to third-party data centres, charging perpetual monthly rent. If your internet fails, battery dies, or cloud server has downtime, recording stops. With Optic Shield and Ubiquiti UniFi, 100% of encrypted 4K footage is stored on internal hard drives inside your home (UDM-SE). No monthly subscriptions, no unauthorized third-party access, and zero video latency.

Question 2

What does the SOP-01 Concealed Cabling protocol actually mean?

Accepted Answer

Standard alarm and CCTV contractors tack black surface cables and plastic conduit directly over exterior brickwork. Optic Shield enforces the SOP-01 protocol: every solid-copper Cat6 cable is routed internally through roof spaces, internal wall cavities, and drops flush through architectural soffits. Zero exterior clips, zero plastic trunking, and zero visible cable runs.

Question 3

Will the cameras still record if my broadband internet connection drops?

Accepted Answer

Yes, absolutely. Because the UniFi system runs entirely on a dedicated local Power-over-Ethernet (PoE) network connected to your on-premises console, 24/7 continuous 4K recording, AI person detection, and vehicle tracking continue uninterrupted even during total internet blackouts.

Question 4

How long does a residential installation typically take?

Accepted Answer

Standard installations (4 to 8 cameras plus doorbell and rack console) are typically completed in a single working day by our dedicated two-technician installation crew, with complete system commissioning, mobile app handover, and privacy calibration finished before we leave.